Stream With Samsung | FAQs

FAQS

HOW LONG DOES THIS PROMOTION RUN FOR AND WHEN DO I NEED TO GET MY CLAIM IN BY?

The promotion is based on purchases made between the 9th August – 5th September 2021. Final claims need to be submitted by AEDT 11:59PM, 5th October 2021.

HOW DO I CLAIM MY BINGE OR KAYO SUBSCRIPTION?

Visit the Claim Page here and input all requested details, upload a scanned copy of your purchase receipt, choose your subscription and submit the fully completed online claim form. You will be contacted by one of our team members who will advise on the status of your submission when available.

HOW DO I KNOW THE STATUS OF MY ENTRY?

Our team will contact you throughout the validation process; this includes notifying you when entries have been submitted and received, valid, pending or invalid. Entries that are made pending, will require resubmission based on the details supplied in the email. You will receive an update within 10 business days of submitting your entry.

I HAVEN'T RECEIVED ANY EMAILS FROM THIS PROMOTION, WHAT DO I DO?

Please ensure you check all your mailboxes including the junk mailbox. If you still can’t locate your email(s), please contact us here.

WHAT ARE THE TERMS & CONDITIONS OF THE GIFT CARD?

Gift Cards are redeemable for all Streamotion service subscriptions purchased via kayosports.com.au or binge.com.au only (Users 18+). Card expires 36 months from issue date. Any unused amount after expiry will not be refunded or credited. Visit help.binge.com.au/s/article/Binge-Gift-Cards or help.kayosports.com.au/s/article/Kayo-Gift-Cards for more information.